Patient Participation Groups (PPGs)
Brampton Health Centre are looking for patients to join and form together a patient participation group. We are looking for people from all ages and backgrounds who are enthusiastic about influencing and improving the way that local healthcare is delivered.
The PPG aim is to discuss any changes or ideas you may have for the Surgery
PPGs play an important role in informing the Clinical Commissioning Group (CCG) via a Clinical Reference Committee made up of GP representatives for each locality in a region about the patient’s perspective on the quality, availability and provision of services.
Our Patient Reference Group will be working closely with the CQC and have been given the following guidance:
PPG CQC Guide (.pdf)
We would like to know how we can improve our service to you and how you perceive our surgery and staff.
To help us with this, we are setting up a virtual patient participation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email. We intend to keep our surveys short so it shouldn’t take too much of your time.
We aim to gather patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.
Documents & Minutes
Document downloads to follow.
Q Why are you asking people for their contact details?
A We would like to be able to contact people occasionally to ask questions about the surgery and how well we are doing to identify areas for improvement.
Q Will my doctor see this information?
A This information is purely to contact patients to ask them questions about the surgery, how well we are doing and ensure changes that are being made are patient focused. If your doctor is responsible for making some of the changes in the surgery they might see general feedback from patients.
Q Will the questions you ask me be medical or personal?
A We will only ask general questions about the practice, such as short questionnaires.
Q Who else will be able to access my contact details?
A Your contact details will be kept safely and securely and will only be used for this purpose and will not be shared with anyone else.
Q How often will you contact me?
A Not very often; not more than 4 times per year
Q What is a patient participation group?
A This is a group of volunteer patients who are involved in making sure the surgery provides the services its patients need.
Q Do I have to leave my contact details?
A No, but if you change your mind, please let us know.
Q What if I no longer wish to be on the contact list or I leave the surgery?
A We will ask you to let us know by email if you do not wish to receive further messages.
If you are interested in receiving information online about the PPG please complete the sign-up form. We hope you join us and get involved in making your views on the Practice and local healthcare provision known. If you are happy for us to contact you periodically, please complete the details on the form by clicking here.